Knowledge Base

How can we help you?

Search our setup documentation, developer specifications, or browse categorized troubleshooting guides.

Account Connection

Learn how to connect your Instagram Creator or Business account securely via Facebook Page integration.

Connecting Instagram Business via Facebook
OAuth Login permission guide
Switching Instagram profile types

Trigger Setup & Rules

Master keywords, specific phrase matching, case-insensitive responses, and excluding spam comments.

Comment-to-DM keyword triggers guide
Story mentions automations setup
Excluding specific keywords or users

Visual Flow Builder

Understand visual nodes, multi-stage branching, setting typing delays, and capturing email inputs.

Creating your first Flow Automation
Using delayed reply nodes
Exporting email leads to CSV sheets

Billing & Subscriptions

Manage subscription plans, check checkouts, download invoice receipts, or cancel/downgrade services.

Updating payment card details
How pricing scales across tiers
Cancellation and refund policy details

Still Need Assistance?

Our team is available 24/7. Get custom integrations help or setup diagnostics by sending a message below or directly emailing support.